How long will it take?
On average is 2 hours for a single furnace 2000sf home or 20 vents. More than one furnace and add-ons will extend the service time.
Will it be noisy?
Yes, there will be some noise at various points in different rooms. We recommend avoiding phone calls or online meetings during the service. Also, it might interfere with baby naps.
Do I need to leave the house?
No, you can stay home during the service. In fact, it’s often helpful in case our technicians need to ask a question.
I have pets. Will the service affect them?
Some pets may be startled by the noise or try to run out. Since doors or windows may be open occasionally, we recommend securing your pets and keeping an eye on them during the service.
Will the service create dust inside the home?
No. All vents are covered before we begin, and the equipment is designed to contain all dust and debris.
Why is parking at the house necessary?
Our equipment connects to the home via large hoses from our truck, which need to be safely laid out. We ask for a parking spot close to your home where hoses won’t be a tripping hazard or exposed to passing vehicles. If this isn’t possible, portable equipment may be used for an additional fee. Tip: Some customers are able to secure street parking by placing garbage collection bins on that spot the night before. Parking must be on same side of the residence.
How should I prepare for the appointment?
Please:
- Secure a parking spot near your home
- Secure all pets
- Ensure at least 3 feet of clearance around your furnace
- Clear stairways and access areas
- Close all windows
- Clear snow and ice from pathways and entryways
Can I schedule other home service providers at the same time?
We don’t recommend it. Other contractors or services could delay or interfere with the duct cleaning. It’s best to schedule them before or after our visit.
Is duct cleaning still possible during extreme weather?
Yes. While the HVAC system will be off for most of the service, homes typically retain temperature well enough for the few hours needed to complete the cleaning.
Still have questions?
We’re happy to help! Contact us at:
📞 289-921-9667
📧 service@canairhomeservices.ca